Privacy Policy

Your privacy is important to us. This policy explains how we collect, use, and protect your personal information.

Last updated: January 1, 2025

INTRODUCTION

Welcome to YORD India ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

INFORMATION WE COLLECT

We collect information that you provide directly to us, including:

  • Name, email address, and contact information
  • Billing and shipping addresses
  • Payment information (processed securely through Razorpay)
  • Order history and preferences
  • Communications and correspondence with us
  • Account credentials when you create an account

We automatically collect certain information when you visit our website:

  • IP address and device information
  • Browser type and operating system
  • Pages visited and time spent on our site
  • Referring website or source

HOW WE USE YOUR INFORMATION

We use the information we collect to:

  • Process and fulfill your orders
  • Send order confirmations and shipping updates
  • Respond to your inquiries and provide customer support
  • Send promotional communications (with your consent)
  • Improve our website and services
  • Detect and prevent fraud
  • Comply with legal obligations

INFORMATION SHARING

We may share your information with:

  • Shipping and logistics partners to deliver your orders
  • Payment processors (Razorpay) to process transactions
  • Analytics providers to understand website usage
  • Legal authorities when required by law

We do not sell your personal information to third parties for marketing purposes.

DATA SECURITY

We implement appropriate technical and organizational security measures to protect your personal information. These include:

  • SSL/TLS encryption for data transmission
  • Secure payment processing through Razorpay (PCI-DSS compliant)
  • Regular security assessments
  • Limited access to personal information

COOKIES AND TRACKING

We use cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and personalize content. You can control cookie preferences through your browser settings.

YOUR RIGHTS

You have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your data
  • Opt-out of marketing communications
  • Data portability

To exercise these rights, please contact us at privacy@yordindia.com

POLICY UPDATES

We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

CONTACT US

If you have questions about this privacy policy or our practices, please contact us:

YORD India

Email: info@yordindia.com

Gurgaon - 122001

Haryana, India